What are zero gravity flights?
Zero gravity is defined as the absence of gravitational pull, which is the natural force of attraction exerted on us by the earth. Zero gravity results in a sense of weightlessness, allowing bodies and materials to move completely freely. Zero gravity can be achieved by going into deep space, far from any gravitational body such as planets and stars; by going into orbit, such as on the International Space Station, where the earths gravitational pull is minimal; or by taking one of our a parabolic flights - by far the easiest option!
How long is a ZeroG flight?
The flight lasts less than 2 hours, during which time 15 parabolas, each providing 20 to 25 seconds of reduced gravity or weightlessness, are performed.
How safe are ZeroG flights?
These flights are very safe. The main space agencies (NASA, ESA, Roscosmos, JAXA) have been operating them for several decades, and our aircraft is certified for parabolic flights and more precise than other platforms presently available.
Can anyone take a ZeroG flight?
Passengers must be over 8 years old. Passengers between 8 and 14 must be accompanied by a parent or legal guardian. A doctor should be consulted to see if the ZeroG experience is suitable in cases of pregnancy, heart conditions, back problems, or the other medical conditions listed on the medical history form which must be signed by all passengers. The written permission of a doctor is mandatory for passengers with any of the medical conditions indicated on the form. General medical information about ZeroG flights can be downloaded here. The medical form to be filled in and signed will be sent to the passengers as part of the documents related to the purchase of the ZeroG tickets in a later phase.
Can tickets be purchased for someone else?
Yes, but all registered passengers must complete the necessary medical and administrative documents. If a registered passenger fails to fulfil the requirements, it is the purchaser's responsibility to find a replacement and to notify S3 ZeroG.
Are reservations transferable?
As long as the new passenger can complete all the documents necessary to fly, names can be changed up to 5 days before the flight.
What are the payment terms?
Purchasers who reserved their ZeroG experience through the website will then receive an invoice for the ordering costs, either from S3 or from a local company. The purchasers will then receive an invoice requesting the remaining costs of the ZeroG experience.
Are refunds possible?
There is no refund if the buyer decides not to fly. If S3 ZeroG is unable to operate a particular flight, it reserves the right to reschedule the flight. Purchasers will be informed by email as soon as a new date is fixed. Purchasers can choose to take the new flight or receive a full refund. If no choice is made within three working days, the right to a refund is forfeited and purchasers must either take the rescheduled flight or simply lose the purchase price.
What about trip cancellation insurance?
S3 ZeroG strongly recommends the purchase of trip cancellation insurance for all passengers. S3 ZeroG is not responsible for any expenses incurred by purchasers or passengers as a consequence of rescheduled or cancelled flights.
What is the place of jurisdiction?
The main place of jurisdiction for commercial litigation is Switzerland.
What are the terms and conditions?
Terms and conditions can be found here. Purchasers must read and accept them by signing the terms and conditions document. These are general conditions related to the booking step. Another General conditions document will be communicated as part of the documents related to the tickets purchase.
Can passengers take photographs?
Passengers are not permitted to carry cameras with them for security reasons. This also applies to smartphones.
Can S3 ZeroG use footage of passengers experiencing weightlessness?
Cameras are located on board, and passengers should be aware that they may be filmed. By signing the terms and conditions, passengers agree that S3 ZeroG reserves the right to use some footage for its own advertising. Passengers also accept that S3 ZeroG reserves the right to allow the media to shoot and broadcast images of ZeroG flights.